Every service the resort runs, in one directory
From suite reservations and private gaming salons to chauffeurs, charters and a concierge who builds whole itineraries — this is the complete list of what Sunburnt Palms does for guests.
Ten signature services
Signature Suite Reservations
142 suites above the Swan — private check-in, dedicated liaison, terraces aimed at sunset.
From A$789/nightCrystal Club VIP Gaming
Nine private salons, personal hosts and salon-grade discretion for the high-limit game.
Membership from A$1,200Azure Spa Rituals
Five thermal zones, senior therapists and a 90-minute signature ritual by the river.
Rituals from A$245Fine Dining Reservations
Six restaurants on the promenade — priority tables, the chef's counter and private rooms.
Tastings from A$185Poolside Cabana Hire
Eighteen shaded cabanas on the lagoon deck — fridge stocked, butler on a button.
From A$190/half-dayPrivate Events & Celebrations
Eleven event spaces from the Grand Ballroom to the glass Pool Pavilion.
From A$189/guestChauffeur & Luxury Transfers
Rolls-Royce, Maybach and Range Rover — meet at the aircraft door, not the kerb.
From A$145/transferSwan River Yacht Charters
Four skippered vessels at the resort jetty — sunset runs, winery days, Fremantle.
From A$480/charterCorporate Summits
Eight boardrooms, a 300-seat auditorium and a secure wing for confidential agendas.
From A$95/delegateBespoke Concierge Itineraries
A senior concierge designs your Western Australia — free for staying guests.
ComplimentaryPalms Butler
replies instantly
Good evening — what can I bring to your suite?
Extra pillows and a bucket of ice, please
On the way — 8 minutes. Anything else?
Room service is now a message
Every suite carries the Palms Butler web app — no downloads, no phone calls. Scan once, then message for anything the resort can carry, book or arrange.
The fleet at the jetty
Four vessels, ninety metres from the lobby — the fastest way to turn an afternoon into the part of the trip you describe later.
Sports cruiser
- 40 ft · 12 guests
- 26 knots cruise
- Onboard grill & cabin
Timber launch
- 28 ft · 8 guests
- Restored 1962 hull
- Picnic & proposal runs
Luxury RIB
- 30 ft · 10 guests
- 40 knots when asked
- Coastal runs & transfers
Sailing yacht
- 36 ft · 6 guests
- Silent afternoons
- Sunset specialists
Fourteen cars, one standard
Rolls-Royce Phantom and Ghost, a long-wheelbase Maybach, Autobiography Range Rovers and V-Class movers — with chauffeurs who hold defensive-driving certification and sign confidentiality terms.
Rolls-Royce Phantom
Flagship · 4 seats + chauffeur
Mercedes-Maybach
LWB · executive rear cabin
Range Rover Autobiography
Luggage-heavy & winery days
Mercedes V-Class
Families & crews · 6 seats
The pillow menu
- Anatomic memory foam — neck support
- Goose down — classic soft
- Buckwheat hull — firm & cool
- Cooling gel — warm-night sleeper
Room climate
Temperature and humidity set to your preference before you land — down to the degree.
Minibar brief
Stocked to your list — boutique WA wines, craft sodas, or a fridge left empty on purpose.
Your suite, configured before you land
Every signature booking includes a pre-arrival consultation — a short call where we capture how you sleep, what you drink and what should be waiting when the door opens.
Pillow density, diffuser scent, minibar contents, gym equipment delivered to the room, a cot already made — if it can be set before arrival, it will be. Suite guests manage the whole list through the reservations team.
Tell us the feeling, we'll name the suite
Three starting points — pick the mood of the stay and see where it lands.
Weddings and grand galas
Eleven event spaces, one wedding per day on the pavilion lawn, and a planning team that runs 320 celebrations a year.
Training and recovery at hotel-gym prices aren't usually this serious
Technogym Artis lines, a rowing studio, free-weight zone and a recovery suite with cryo and compression — plus personal trainers who write actual programmes.
Personal programmes
- Assessment + planA$140
- 60-min sessionA$110
- Cryo recoveryA$65
- 5-session packA$495
The spa's quieter tradition
A certified practitioner from Kerala leads dosha diagnostics, warm-oil abhyanga, shirodhara and herbal compress therapies inside Azure Spa.
- 20-minute dosha consultation included with any ayurvedic booking
- Oils blended to your constitution, not a shelf product
- Shirodhara — the resort's most requested repeat treatment
Eighteen holes, fifteen minutes away
Preferred tee times at three championship courses, a PGA-certified coach on call and clubs from the resort's own Titleist bag room.
About our services
How services are booked, who can use them and what's included. More on the FAQ page.
Most services are open to visitors — dining, spa, cabanas, charters, events and the casino. Some privileges (suite upgrades, salon hosting, concierge itineraries) are reserved for staying guests and members.
Chef's counter and Crystal Club rooms: weeks ahead. Spa, cabanas and charters: days ahead. Chauffeurs and dining: usually same-day. The concierge can often pull strings at shorter notice.
Yes — the rates page lists signature packages combining suites, dining, spa and experiences at better-than-sum pricing.
Suite guests get a named liaison; everyone else gets the concierge desk — one message thread handles every service on this page.
Tell us what you need — the right desk answers within the hour
Every service on this page books through the same concierge desk, so you never chase departments.